AI and digital services in Kingsport, TN Every service, in one place.
AI strategy and automation on one side, websites and digital infrastructure on the other. Everything Tri-Cities AI Lab builds for local businesses, listed here.
- AI Strategy & Roadmapping
- Workflow & Process Automation
- Data Analysis & Reporting
- Custom AI Tools & Apps
- Team Training & Workshops
- Document Intelligence & Search
- AI Search Optimization (GEO)
- Website Design
- Old Website Rescue
- Hosting
- Website Support
- Digital Marketing
- Local SEO
- Custom Development
- Consulting
AI built around real business problems.
AI and automation aimed at a specific problem, not tools looking for one.
Most businesses in the Tri-Cities don't need every AI service at once. They need one thing fixed first: a bottleneck, a blind spot, or a growing gap between what competitors are doing and what they're doing. The seven services below cover the full range of what we build, from figuring out where to start to building the thing itself.
Each one is described on its own page in detail. This list is here to help you figure out which one actually applies to you right now.
Which one applies to you right now
"I don't know where to start with AI."
Start with AI Strategy & Roadmapping, or take the free AI Readiness Checkup first if you want a lower-commitment first step.
"My team keeps doing the same manual task every week."
Workflow & Process Automation is built for exactly this.
"I have data but no time to make sense of it."
Data Analysis & Reporting turns what you already have into usable answers.
"Off-the-shelf software doesn't fit how we work."
Custom AI Tools & Apps are built around your specific workflow instead.
"My team uses AI but nobody's trained them properly."
Team Training & Workshops build real, hands-on skill instead of general awareness.
"We're drowning in PDFs, contracts, or research files."
Document Intelligence & Search makes those documents searchable and usable.
"I want to show up when customers ask ChatGPT or Google AI who to hire."
AI Search Optimization (GEO) is built for that specifically. See the AI Search Readiness case study for what this looked like on our own site.
All seven services
- AI Strategy & Roadmapping
Where can AI actually help your business? We assess your operations and map out a realistic plan.
- Workflow & Process Automation
Reclaim hours every week by automating repetitive tasks across your tools.
- Data Analysis & Reporting
Turn the data you already have into the answers you need.
- Custom AI Tools & Apps
Small, focused AI-powered tools tailored to how your business actually works.
- Team Training & Workshops
Hands-on sessions tailored to your industry and the tools your people actually use.
- Document Intelligence & Search
AI tools that read, summarize, search, and extract what you need from documents.
- AI Search Optimization (GEO)
Make your site readable, citable, and recommendable to AI tools.
The website, hosting, and support underneath everything.
Websites, rescues, hosting, support, marketing, and custom code, handled by the person who built it.
Digital services sit underneath everything else: the website, the hosting, the marketing that brings people to it. This is where AI work and traditional digital work meet. A great AI strategy doesn't matter if the website it points to is slow, outdated, or invisible to search.
The services below cover your website, hosting, marketing, and custom development. Here's how to figure out which one fits your situation right now.
Which one applies to you right now
"Our website looks dated or doesn't convert visitors."
Website Design is the starting point. See the local business website rebuild case study for what that process looks like.
"Our site still looks like us and still brings in work, it just can't be used on a phone."
Retromod Website Rescue, our old website rescue service, keeps the design and branding you already have and repairs the code, mobile layout, contact form, and hosting underneath it. See the brochure site preservation case study for what that involves.
"Our site goes down or we don't trust our current host."
Hosting covers reliable infrastructure we actively monitor.
"We need someone to make small updates without a ticket queue."
Website Support is ongoing care for a site you already have.
"We need more traffic or better visibility in search and ads."
Digital Marketing covers SEO, content, and paid campaigns.
"People nearby search for what we do and find someone else."
Local SEO covers your Google Business Profile, reviews, directory listings, and the website pages Google reads.
"We need something off-the-shelf software can't do."
Custom Development is for integrations and internal tools built to spec.
"We need an outside opinion on a tech decision or vendor."
Consulting is independent technology advice with no product to sell you.
Two of these overlap and it is worth being clear about which is which. Web Design builds something new and asks you to approve how it looks. Retromod Website Rescue deliberately does not: it is a narrow preservation and repair job for a site whose look you want to keep exactly as it is.
All eight services
- Website Design
Modern, fast, mobile-friendly sites built to convert visitors.
- Old Website Rescue
Keep an aging site's look, repair the code and hosting underneath. From $399.
- Hosting
Reliable hosting on infrastructure we actively monitor.
- Website Support
Updates, fixes, content changes, technical care.
- Digital Marketing
SEO, content, ads, and analytics grounded in your actual market.
- Local SEO
Google Business Profile, reviews, and site fixes for Tri-Cities searches. Checkup $149.
- Custom Development
Clean, maintainable code for integrations off-the-shelf software can't do.
- Consulting
Tech decisions, vendor selection, and infrastructure planning.
About our services.
Do I need to pick just one of these?
No. Most engagements combine two or three, for example a strategy engagement that leads into automation and training. We figure out the right combination together rather than selling you a bundle upfront.
What if I'm not sure which service applies to me?
That's what the free AI Readiness Checkup and the first conversation are for. Tell us what's slowing you down and we'll point you at the right starting point.
Do you only work with businesses that are already using AI?
No. Most of our digital services clients are here for the website, hosting, or marketing itself, with no AI involved at all. AI is one part of what we do, not a requirement to work with us.
Can you take over a site someone else built?
Yes. Website Support and Hosting both regularly pick up sites built by a previous developer or agency.
How are your AI services different from your digital services?
AI services are about strategy, automation, data, and AI-powered tools. Digital services cover websites, hosting, and traditional digital marketing. Some projects, like a website that also needs to be readable by AI search tools, use both.
The first conversation is always free.
No slide deck, no sales script to get through. Just a straight conversation about what you need and whether we're the right fit.