Blog archive

2026

• One Month Later: The PC Virus Tech Rebuild Numbers
• The Customer on Line Two Is a Robot
• October 13 Is a Quiet Deadline
• Showing Up in Google 4,709 Times and Getting 50 Clicks: The PC Virus Tech Rebuild
• It's Not Ignorance. It's Experience.
• We've Been Here Before
• Your Business Runs on the Word "Unless"
• When Everyone Has AI, Effort Is the Advantage
• The Viral AI Stats, Checked, and What Actually Works Instead
• Moving a Law Firm Off Wix: The Spurrell, Studer & Matney Rebuild
• Why Your AI Sounds Like It's From Silicon Valley (And How to Teach It to Sound Like East Tennessee)
• Your AI Is Forgetful. Here's How to Give It a Business Memory.
• The Power Bill Behind the Prompt
• AI: The Good, the Bad, the Ugly, and the Made Up
• AI Is Not Your Employee. It Is an Intern With a Perfect Memory and Bad Judgment.
• Your Employees Are Already Using AI. The Problem Is Nobody Trained Them.
• I Asked Four AI Tools the Same Question. They Gave Me the Same Answer.
• Let AI Do the Boring Stuff: How Tri-Cities Businesses Are Getting Time Back
• The AI Bubble Talk, and What History Says Actually Happens Next
• AI Said It With Total Confidence. It Was Also Wrong.
• AI Isn't the Slop. The Missing Review Step Is.
• 71% Don't Want an AI Data Center Nearby. Here's What That Means for Your Shop.
• What Your Google Reviews Are Actually Telling You
• Claude for Small Business: The Complete Picture for Local Businesses
• How AI Can Help Local Offices Handle the Daily Paperwork Pileup
• We Took Our Website From 25 to 83 in One Evening. Here's What Changed and Why It Matters for Your Business.
• He'd tried AI. He hated it. Then he watched me use it.
• The Most Copy-Pasted Job in Real Estate (And How to Stop Doing It)
• I Watched "The AI Doc." Here's What Small Business Owners Should Actually Take From It
• Reply To a Tough Customer Review Without Sounding Defensive
• Claude for Legal Is Here. What It Means If Your Firm Has Four Attorneys, Not Four Hundred
• The Estimates Sitting in Your Truck Are Costing You Jobs
• AI Myth Monday: "Just Paste It Into ChatGPT"
• How to Get Better AI Results: Ask It to Interview You First
• AI Is Not Just ChatGPT: How Local Businesses Can Use Automation, Documents, and Data Together
• 7 Places Local Businesses Should Look Before Saying “We Need AI”
• Claude Agents Can “Dream” Now: What Anthropic’s New AI Feature Means for Tri-Cities Businesses