One Month Later: The PC Virus Tech Rebuild Numbers
A month after the PC Virus Tech relaunch, I re-pulled the numbers I promised.
Read the case study: One Month Later: The PC Virus Tech Rebuild Numbers
From the Lab
Plainspoken notes on AI, automation, and the web for businesses in the Tri-Cities and Southwest Virginia. A new post every week.
The Customer on Line Two Is a Robot
AI assistants can now call your business for a customer. It’s still rare, so decide now what your front desk does when one calls.
October 13 Is a Quiet Deadline
Windows 10's paid security updates hit their first deadline October 13, and nothing on the screen will tell you. Count your PCs this week.
More from the Lab
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Showing Up in Google 4,709 Times and Getting 50 Clicks: The PC Virus Tech Rebuild
A 20-year Rogersville computer repair shop was appearing in Google search results 4,709 times a quarter and getting 50 clicks.
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It's Not Ignorance. It's Experience.
Gallup says Americans understand AI better than ever and trust it less.
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We've Been Here Before
Most people talk about AI like it is something happening to Kingsport.
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Your Business Runs on the Word "Unless"
Every automation demo shows the normal case.
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When Everyone Has AI, Effort Is the Advantage
AI tools are getting cheaper and easier to reach every month.
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The Viral AI Stats, Checked, and What Actually Works Instead
Four alarming AI stats are moving through business feeds this week.
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Moving a Law Firm Off Wix: The Spurrell, Studer & Matney Rebuild
Tri-Cities AI Lab built and launched a custom Flask website for Spurrell, Studer & Matney Law Group, replacing an older Wix site with a responsive, locally optimized platform featuring practice-area pages, a results section, a Legal Insights CMS, and stronger case-evaluation calls to action.
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Why Your AI Sounds Like It's From Silicon Valley (And How to Teach It to Sound Like East Tennessee)
You got an email back from a customer last week and something felt off.
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Your AI Is Forgetful. Here's How to Give It a Business Memory.
Most AI tools do better when they understand your business.
New here? Start with these four.
Free tools.
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AI Readiness Checkup
Three minutes. Practical places to save time.
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Business Memory Builder
A one-page profile your AI tools can read first.
Didn't find your problem here?
Every text is read by Dustin, not a bot.
Text (423) 967-5584