AI training for Tri-Cities teams Your team can use AI. Let's actually teach them.
Most AI training stops at "here's what it can do." The workshops we run go further. Your team leaves with skills they can apply to their actual work the next morning.
Dustin Lifford. Has taught WordPress, CMS, and SEO classes to newsroom and sales staff, and taught professors at Mountain Empire Community College. About Dustin
Training that builds real capability.
There's a version of AI training that covers the headlines: what large language models are, what they can do in theory, some demos of impressive results. That version has its place. But it doesn't change how your team works on Monday morning.
The training we run is different. It's built around the actual work your team does. We look at your workflows, your common tasks, your industry, and design sessions around applying AI to things your people do every week. By the end, they have a working toolkit, not just awareness that the tools exist.
Before Tri-Cities AI Lab, Dustin taught WordPress, CMS, and SEO classes to newsroom and sales staff at Six Rivers Media, taught professors at Mountain Empire Community College, and helped build Northeast State's web design curriculum. Every time, the goal was people using it the next morning.
Built for your team, not a general audience.
Every workshop is designed around your industry, your tools, and the tasks your team actually does. No generic slides about AI trends.
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Team assessment
We talk with you (and sometimes a few team members) about current AI familiarity, the tools your team uses daily, and the tasks that take the most time. This shapes everything that comes after.
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Custom session design
We build the curriculum around your team's actual work. A legal team, a marketing department, and a construction firm need entirely different training. We don't run the same session twice.
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Hands-on workshop
The session is hands-on by design. Participants work through real tasks during the workshop, not hypothetical examples. They leave with skills they've already practiced, not just concepts they've heard about.
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Follow-up resources
Every participant gets a tailored prompt library and workflow cheatsheet they can use immediately. For multi-session engagements, we check in between sessions to answer questions and refine the next round.
You're in the right place if...
Your team knows AI exists but doesn't actually use it
Everyone has heard the buzz. Maybe a few people have played with ChatGPT. But AI isn't part of how your team works yet, and you want to change that without relying on self-directed learning.
You're implementing AI tools and need your team to actually adopt them
You've made the investment in new tools. Now you need your team to use them in a way that delivers results, not just log in occasionally. Training built around real adoption is what gets you there.
Leadership wants AI fluency across the organization
You're not just trying to skill up one department. You want a baseline of AI capability across the organization so that teams can identify opportunities and talk clearly about what AI can and can't do for their work.
Capability that sticks after the session ends.
Training your team can apply immediately, with the materials and follow-up to make sure it actually becomes part of how they work.
Custom session curriculum
A training session built specifically for your team's industry, tools, and tasks, not a general AI overview adapted from a template.
Participant prompt library
A curated set of AI prompts tailored to your team's most common tasks, formatted for immediate use and easy modification as they get comfortable.
Workflow integration guide
A practical cheatsheet showing where AI fits into your team's existing workflows: specific, actionable, and role-appropriate rather than generic.
Follow-up support
For multi-session engagements, structured check-ins between sessions. For single-day workshops, a follow-up Q&A window for questions that come up once they start applying what they learned.
Things people ask before they call.
What does an AI training session for my team look like?
Tri-Cities AI Lab runs hands-on AI workshops for business teams covering practical tool use, prompt writing, workflow integration, and safe AI adoption. Sessions are tailored to your industry and the tools your staff already use, not generic AI awareness presentations.
How long is a typical AI training workshop?
On-site workshops run a half day or a full day, depending on team size and goals. Multi-session programs that build capability over several weeks are available remotely.
Can Tri-Cities AI Lab train my whole team, not just managers?
Yes. Workshops are designed for the people doing the actual work, not just leadership. The goal is that every participant leaves with something they can use the next day, regardless of their technical background.
What kinds of teams is AI training a good fit for?
Office teams whose work runs on documents, email, and repeat tasks, including law and accounting offices, contractors, nonprofits, marketing teams, and professional offices across Kingsport, Johnson City, and Bristol. The training adapts to your context.
Often paired with
Not sure this is the right service? Find your first step.
The first conversation is always free.
Tell us who's on the team and what they spend their week on. We'll tell you what a session would cover.