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What to do about the same work, over and over

Repeat work with clear steps is often the fastest place to get time back. Here is a first step for each common kind, and when to fix the process before automating anything.

Retyping info into different systems

First stepRepeat work

Connect the two systems before automating anything else

Retyping between systems is the easiest repeat work to hand off, because the information already exists. The job is getting it to move on its own, with a person spot-checking.

Try this week

Write down every field you retype and where it comes from. If the list is short, this may be a small job.

When this isn't the first purchase

If one of the systems can already import a spreadsheet, try an export and an import first. That may be all it takes.

What affects the cost

Scope depends on how often you retype, how many fields move, and how many systems they pass between. The first step may use import and export tools your systems already have. Custom work is quoted after a look.

Estimate how much time this takes

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Building the same document or quote

First stepRepeat work

Turn the quote into a template with the exceptions written in

Quotes and agreements repeat, but the exceptions are what eat the time. Map those first, and a template can handle the normal case and flag the odd one for you.

Try this week

Pull your last five quotes and circle what changed between them. Everything you didn't circle is the template.

When this isn't the first purchase

If no two quotes follow the same pattern, write down your standard terms and usual exceptions first. Automation isn't the first purchase.

What affects the cost

Scope depends on how many quotes or documents you make, how many exceptions they have to handle, and which systems the details come from. A template in software you already use may cover the first step. Custom work is quoted after a look.

Estimate how much time this takes

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Chasing people for the same info

First stepRepeat work

Ask once, in one place, and let reminders do the chasing

Chasing usually means the request lives in someone's head or inbox. One request form with automatic reminders takes it off your plate.

Try this week

List what you chase people for and who you chase. If it's the same three things every time, that's a form.

When this isn't the first purchase

If what you ask for changes every time, standardize the request first. A form with reminders only helps once the same questions repeat.

What affects the cost

Scope depends on how often you ask, how many people you chase, and where the answers need to end up. A form and reminders in tools you already use may cover the first step. Custom work is quoted after a look.

Estimate how much time this takes

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Something else

First stepRepeat work

Write the process down, then automate one piece of it

Repeat work with clear steps is usually the fastest place to get time back. The goal is one small, human-reviewed automation, not a new system.

Try this week

Next time you do it, write every step down, exceptions included. If it won't fit on one page, it isn't ready to automate yet.

When this isn't the first purchase

If the steps change every time, standardize the process first. Automation isn't the first purchase.

What affects the cost

Scope depends on how often the task happens, how many steps it has, and how many systems it touches. The first step may use tools you already have. Custom work is quoted after a look.

Estimate how much time this takes

Opens the estimate on the homepage with this answer already filled in.

Case study

Contract workflow for a local contractor

Agreements now account for job-specific payment terms, and exceptions get flagged before anything goes out. The contractor still reviews final terms.

Read the case study

Get your own first step

Answer two or three quick questions and get one recommendation, with a rough size for the work. No email needed.

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Real workflow, sample jobs

See a contractor workflow in action

The agreement workflow we built for a local contractor, run on sample jobs. Try the standard job, then the unusual one, and watch where the contractor stays in charge.

  1. Job details come in
  2. The agreement drafts itself
  3. Checked for exceptions
  4. The contractor reviews and approves
  5. The customer gets the agreement

Read the full case study

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