From the Lab
Plainspoken notes on AI, automation, and the web for businesses in the Tri-Cities and Southwest Virginia. A new post every week.
7 posts filed under AI Strategy
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The Customer on Line Two Is a Robot
AI assistants can now call your business for a customer. It’s still rare, so decide now what your front desk does when one calls.
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When Everyone Has AI, Effort Is the Advantage
AI tools are getting cheaper and easier to reach every month.
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The Viral AI Stats, Checked, and What Actually Works Instead
Four alarming AI stats are moving through business feeds this week.
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AI: The Good, the Bad, the Ugly, and the Made Up
Five AIs researched this article and invented a dozen statistics.
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Claude for Small Business: The Complete Picture for Local Businesses
Anthropic’s Claude for Small Business moves AI beyond the blank chat box and into reviewed workflows for payroll, invoices, marketing, CRM, contracts, and reporting.
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Claude for Legal Is Here. What It Means If Your Firm Has Four Attorneys, Not Four Hundred
This week Anthropic announced Claude for Legal, a new product aimed squarely at the largest law firms in the world.
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7 Places Local Businesses Should Look Before Saying “We Need AI”
Artificial intelligence is everywhere right now.
New here? Start with these four.
Free tools.
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AI Readiness Checkup
Three minutes. Practical places to save time.
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Business Memory Builder
A one-page profile your AI tools can read first.
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