From the Lab
RSS FeedPractical thinking on AI, automation, and digital strategy for regional businesses.
When Everyone Has AI, Effort Is the Advantage
AI tools are getting cheaper and easier to reach every month. Soon the shop down the street will run the same ones you do. So the thing that separates the businesses that pull ahead will not be who owns the best AI. It will be how the owner uses it: to do more, or to think less.
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The Viral AI Stats, Checked, and What Actually Works Instead
Four alarming AI stats are moving through business feeds this week. We traced all four back to the original research, not the reposts. Three are real but bent, one is basically accurate, and the part underneath is the one that actually helps a local business.
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AI: The Good, the Bad, the Ugly, and the Made Up
Five AIs researched this article and invented a dozen statistics. The verified truth about AI for Tennessee small businesses, and what is already here at home.
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Claude for Small Business: The Complete Picture for Local Businesses
Anthropic’s Claude for Small Business moves AI beyond the blank chat box and into reviewed workflows for payroll, invoices, marketing, CRM, contracts, and reporting. Here’s what local businesses need to know.
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Claude for Legal Is Here. What It Means If Your Firm Has Four Attorneys, Not Four Hundred
This week Anthropic announced Claude for Legal, a new product aimed squarely at the largest law firms in the world. If you run a small or mid-sized firm in Kingsport, Johnson City, or Bristol, you may have already gotten the email from someone telling you that you need it. You probably don't. But you do need a plan. Here is how to think about it.
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7 Places Local Businesses Should Look Before Saying “We Need AI”
Artificial intelligence is everywhere right now. Business owners are hearing about ChatGPT, Claude, Gemini, automation tools, AI agents, and custom assistants almost daily.
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